Coronavirus Precautions

A Message from The Terraces at Bonita Springs

Date:         April 2, 2020

From:         Troy Hart, President of SantaFe Senior Living

To:             Residents and Families

Subject:    Continued Vigilance in Adhering to Precautions

Your safety and health remain our primary concern during this coronavirus (COVID-19) pandemic and we continue to follow all measures recommended to protect you.  

We want to thank you for your continued vigilance in adhering to the recommendations regarding social distancing, hand washing, discontinuing non-essential trips and generally doing all you can to remain safe and well. These are difficult times for everyone, and I want you to know your sacrifice is making a difference. Because of your diligence, to this point we have had no cases of COVID-19 among our residents or associates. That will likely change over time, but everything you’re doing to prevent and delay that day as long as possible is critically important.  

Social isolation is one of the very few methods of controlling the spread of virus that has been proven to be effective. We know it is difficult, however, the recent announcements regarding extending the stay-at-home order mean we will continue to adhere to all recommendations associated with social distancing and restricting visitors to the community. We thank you for your diligence in limiting your risk and the risk to others.

I’ve heard of the many residents who are sewing masks for use in the community. I so appreciate this supportive effort. Securing Personal Protective Equipment (PPE) for our residents and associates does continue to be a challenge. We have the supplies on hand that we need to assure safe infection control practices and do see progress being made in improving the ability for us to resupply as time has gone on.  

Our associates have remained dedicated and on-the-job caring for residents and each other. They are so very dedicated to assuring the needs of the residents are met. They too are working through this very difficult situation while managing their own concerns and challenges from childcare to health risk. I am so very appreciative of their commitment to you.

We are continuing to monitor the situation and will continue to keep you informed as information changes.   

Stay safe and stay well.

_____

Date:         March 22, 2020

From:         Troy Hart, President of SantaFe Senior Living

To:             Residents and Families

Subject:    Heightened Coronavirus (COVID-19) Precautions

Your safety and health are very important to us and we want to continue to share information about the Coronavirus (COVID-19) respiratory disease and our preparations. 

Further guidance has been provided to our communities by the State of Florida Agency for Health Care Administration for immediate implementation. Much of this has already been implemented at our communities. The guidance received is as follows

  • All communal activities should cease immediately. This includes discontinuing communal dining and postponing all community events until further notice.
  • In any other circumstance where residents may come into contact with one another, social distancing will be required to reduce the potential spread of possible COVID-19.
  • Restrict any community outings; delivery services can be utilized in a safe manner when necessary. If a resident leaves their senior living campus, they will be putting themselves as well as fellow residents and staff at risk.

So we are asking that you discontinue informal gatherings.  Discontinue outings outside of the community.  Your greatest risk of being exposed to COVID-19 is through exposing yourself to others unnecessarily.   We are all working to adhere to our civic duty to keep ourselves and others safe from the spread of the virus.

We will continue to  restrict access to the community and will refuse access as required to the following:

  • Any person infected with COVID-19 who has not had two consecutive negative test results separated by 24 hours;
  • Any person showing, presenting signs or symptoms of, disclosing the presence of a respiratory infection, including, cough, fever, shortness of breath, or sore throat;
  • Any person who has been in contact with any person(s) known to be infected with COVID-19, or a close contact of someone known to be infected with COVID-19 within the past 14 days;
  • Any person who traveled through any airport within the past 14 days (facility staff are exempt from the 14-day air travel prohibition if the individual does not meet any of the other screening criteria).
  • Any person who traveled on a cruise ship within the last 14 days.

Future Restrictions: We continue to monitor and adjust our practices as the circumstances and regulatory requirements dictate.  Do be aware that it is likely that all but essential services will be terminated to limit contact between residents and others.   Delivered meals will continue.  Housekeeping may be limited.  Transportation may be limited.   You are encouraged not to gather for informal group functions.

Social isolation is one of the very few methods of controlling the spread of virus that has been proven to be effective.   We thank you for your diligence in limiting your risk and the risk to others.

We are continuing to monitor the situation and will continue to keep you informed. 

 _____

Date: March 17, 2020

From: Troy Hart, President of SantaFe Senior Living

To: Residents and Families

Subject: Coronavirus (COVID-19) Precautions

We remain vigilant in protecting the safety and wellbeing of our Residents and Associates. 

Over the weekend, Governor DeSantis imposed an emergency order suspending visitation to Health Care and Licensed Residential communities.  In adherence to this extreme measure to protect our residents and associates, we terminated visitation to Licensed Areas on March 15th.   

Now, effective at 5:00 p.m. on Wednesday, March 18th we are discontinuing All Non-essential Visitation to All Areas of our communities.  

Specifics to the restrictions on visitation that we are imposing on Wednesday are as follows: 

Apartment Homes in Independent Living

All Non-Essential Visitation Suspended Until March 30th.  We are requiring that you postpone or use alternative methods for visitation (e.g., video conferencing).

Essential Visitors to the Independent Living Apartment Homes will be allowed as follows:

  1. End-of-life Family member, friend and resident visits;  

  2. Hospice or palliative care workers caring for residents in end-of-life situations; 

  3. Any individuals providing necessary health care to a resident; 

  4. Staff; 

  5. Residents;  

  6. Attorneys of Record for a resident for court related matters if virtual or telephonic means are unavailable; or 

  7. Representatives of the federal or state government seeking entry as part of their official duties, including, but not limited to, Long-Term Care Ombudsman program, representatives of the Department of Children and Families, the Department of Health, the Department of Elderly Affairs, the Agency for Health Care Administration, the Agency for Persons with Disabilities, a protection and advocacy organization under 42 U.S.C. §15041, the Office of the Attorney General, any law enforcement officer, and any emergency medical personnel.

  8. Essential Vendors required for repair of essential functions  

Everyone Seeking to Enter the Community Must Submit to Screening and we are required to deny access to:  

  1. Any person infected with COVID-19 who has not had two consecutive negative test results separated by 24 hours; 

  2. Any person showing, presenting signs or symptoms of, or disclosing the presence of a respiratory infection, including cough, fever, shortness of breath or sore throat; 

  3. Any person who has been in contact with any person(s) known to be infected with COVID-19, who has not yet tested negative for COVID-19 within the past 14 days; 

  4. Any person who traveled through any airport within the past 14 days; or 

  5. Any person who traveled on a cruise ship within the past 14 days. 

Additionally we will be asking residents not to leave and reenter the community other than for essential outings.  Each time you expose yourself to others you assume risk for yourself and everyone else at the community. 

The community will be providing additional information about this challenging situation as it continues to develop, including how residents will be able to get needed supplies, attend Dr.’s appointments and address other needs as they arise.

If you have specific questions regarding your situation or the situation of someone you care for, please contact Administration at 239-949-7561.

We are continuing to monitor the situation and will continue to keep you informed. 

 

Font Resize
Contrast
contact us